---
title: How to integrate with UKG Pro
description: A step by step guide detailing how to set up an integration between Ravio and UKG Pro.
---

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# How to integrate with UKG Pro

## A step by step guide detailing how to set up an integration between Ravio and UKG Pro.

### Prerequisites

You need to be an Admin in your UKG instance to set this integration up. If you are not an admin, please reach out to your UKG admin.

### Step by Step Instructions

#### Step 1 - Find your service domain and customer API key

Log into your UKG Pro instance

Click on the **Search bar** and enter “**Web Services**”

![](https://help.kombo.dev/hc/article_attachments/23900743664401)

Copy the following values from the page that just appeared:

- **Customer API key**
- **Service domain** (which is part of your "Business Intelligence web service endpoint)
  
  ![](https://help.kombo.dev/hc/article_attachments/23900772746513)

#### Step 2 - Create a service account

Click on the **Search bar** and enter “**Service Account Administration**”. Then click the “Add” button on the top right.

![](https://help.kombo.dev/hc/article_attachments/23900772749969)

![](https://help.kombo.dev/hc/article_attachments/23900743685009)

Set a username and user email for this service user and **note down the username.**

![](https://help.kombo.dev/hc/article_attachments/23900772764945)

Set the permissions of the service user according to the connection flow. The below example is just indicative please refer to the permissions in your onboarding flow.

![](https://help.kombo.dev/hc/article_attachments/23900772768529)

Click "**Save**" and then "**OK**"

![](https://help.kombo.dev/hc/article_attachments/23900772773137)

The password is now being displayed, please save it in a secure place! This is the only time you will be able to view this password.

![](https://help.kombo.dev/hc/article_attachments/23900772782737)

#### Step 3 - Enter the details into Ravio onboarding.

Enter your saved Web Service URL, Service User Name & Password, and the Customer API Key into the Ravio onboarding.

![](https://help.ravio.com/hs-fs/hubfs/help-centre-images/ukg-pro-hris/slot_000_img_0.png?width=236&height=423&name=slot_000_img_0.png)

![](https://ravio1.notion.site/image/attachment%3A245be423-b054-4b9e-bd98-bbdd29cfb138%3AScreenshot_2025-02-21_at_14.54.49.png?table=block&id=1a1dff1a-e5a4-8035-b7a8-ea38ab63bdc7&spaceId=9ab1a726-3101-4a86-b56a-c39c3dab6c47&width=260&userId=&cache=v2)

![](https://help.ravio.com/hs-fs/hubfs/help-centre-images/ukg-pro-hris/slot_002_img_2.png?width=254&height=454&name=slot_002_img_2.png)

![](https://help.ravio.com/hs-fs/hubfs/help-centre-images/ukg-pro-hris/slot_003_img_3.png?width=253&height=451&name=slot_003_img_3.png)

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