Ravio Office Hours

What are Ravio Office Hours?

Ravio Office Hours are live group sessions run by the Ravio Customer Success team. Each session takes one Ravio module, walks through it in the product, and leaves time for your questions.

They are included in your subscription, and anyone at your company with a Ravio login can attend.

Follow the Ravio events calendar to see every session we have scheduled.

What Office Hours cover

Sessions rotate across the areas of the platform, so you can pick the ones that match what you are working on:

Explore the market
Analyse your company
Salary bands
Pay equity

Each session runs for 30 minutes and focuses on a single topic. Come to one, or come to all of them.

What happens in a session

Every session has two parts.

Module demo. A member of the Customer Success team shares their screen and gives an in-depth walkthrough of the module: where to find it, how it works, and how to use it in practice.

Live Q&A. Ask your own questions and get them answered on the call. Other customers ask theirs too, so it is a useful way to see how peers are using Ravio.

How to join a session

Open the Ravio events calendar.
Select Subscribe. You will then see every Office Hours session as we schedule it.
Select the session you want to attend.
Select Register. A calendar invite with the joining link is sent to your email address.

You do not need an account to register, and you can register for more than one session.

If you cannot make it live

Register anyway and mark yourself as Attending. The recording is sent to everyone who registered after the session ends, so you can watch it in your own time.

How often Office Hours run

Sessions run several times a month. Subscribing to the calendar once means new sessions appear automatically, so there is nothing to sign up for again.

Need an answer sooner

For questions about the platform, use the live chat in the Ravio Help Centre. It is the fastest route to an answer.
For anything about your subscription, your data, or planning a pay review, contact your Customer Success Manager (CSM).