---
title: How to troubleshoot employee levels
description: How to change levels on Ravio
---
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# How to troubleshoot employee levels
## This guide explains how to access and adjust the mappings Ravio uses to set accurate benchmarks for your employees.
### Overview
Ravio’s 'Levelling' tab allows you to manage how your internal job titles and levels align with the Ravio framework. Ensuring these mappings are accurate is essential for receiving the most relevant market data for your team.
### Prerequisites
- **Permission level:** Admin only
- **Data needed:** Access to your internal role and level structures
- **Integration status:** HRIS (Human Resources Information System) connected or data successfully uploaded
---
### Step-by-step instructions
#### Step 1: Navigate to 'Manage my data'
To access your mapping settings, you first need to head to the data management section of the platform.
1. Locate the side bar on the left-hand side of Ravio.
2. Click on **Manage my data**.
3. Select **Manage my data** again from the resulting options.
#### Step 2: Access the levelling tab
Once you are in the data management section, select the **Levelling** tab. From here, you can adjust all the role and level mappings Ravio is currently using to set benchmarks.
#### Step 3: Refine your mappings
For more specific instructions on how to adjust these settings, you can explore our dedicated guides:
- **Level mapping:** Align your internal seniority levels.
- **Position mapping:** Match your job titles to Ravio roles.
- **Review employees:** Check individual employee matches.
**Tip:** If you cannot see any levels listed, our system might be looking for them in the wrong place within your data. If this occurs, please contact our support team.
---
### Still need a hand?
If you have followed these steps and are still having trouble with your mappings, we want to hear about it! Our team is ready to dive deeper.
**Reach out to us:** Click the **Contact us** button above.
**Pro tip:** If you can, send us a screenshot of your employees' levels, it helps us solve the mystery much faster!
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